Frequently Asked Questions

  • Does RowPhysio PT take my insurance?

    • RowPhysio PT is an out of network provider, which means that we do not directly accept insurance. One can easily determine their out of network physical therapy benefits, by calling the number on the back of your insurance card. Oftentimes, your insurance company will reimburse you for some if not all of your PT services especially if you have a PPO plan. Following each appointment, we will give you an itemized receipt with all of the information needed to get reimbursed. To help demystify this process click here to download a simple worksheet (.doc) to ensure you obtain all of the necessary information. Please contact us if you have any additional questions or concerns.

  • Why Out-of-Network?

    •  The traditional insurance model prevents us from treating you in the best possible manner. We feel that you deserve more than this and want to be in the best position to deliver unmatched care in a personalized manner. Ultimately, it will lead to less visits, better outcomes, and reduced spending on co-pays and unnecessary visits. Whereas most PT clinics see clients 2-3x/wk, we usually see you 1x/wk and make it a point to ensure that you are staying on track outside of PT through giving you the necessary resources to learn how to manage your situation with confidence and autonomy. Click here to download a worksheet to help guide you through the process (.doc).

  • How do I book an appointment?

    • Click to schedule your 1-on-1 physical therapy evaluation with Dr. Greg Spooner, DPT.

  • How do I contact RowPhysio PT if I still have questions?

    • Visit our contact page to send us a message, or send a text or phone call.